|
CANCELLATIONS, REFUNDS, AND CREDITS:
We adhere to a strict policy of NO OVERBOOKING. Therefore, once you have contracted our services, we will turn away business in order to accommodate your schedule.
CANCELLATIONS FOR DAILY WALKS:
3 business hours notice is required to guarantee schedule changes and receive a full credit for unused service. If non compliant you will be charged for a regular visit.
Example: If a sitter arrives for your visit and you determine you do not want a visit, or your pet is not there, you will be charged for your regular visit.
CANCELLATIONS FOR OVERNIGHT PET SITTING:
The client must cancel within one week prior to departure. Cancellation fees are strictly imposed during regular days and Holiday periods. If non compliant, 50% of the total cost is non refundable.
|
